Privacy Policy

When you call us, fill out a form, or request service, we collect your name, phone number, email address, and the service address where you need burst pipe repair. We also collect details about the problem you are facing so we can send the right technician with the right parts.

Like most websites, we automatically collect basic technical information such as your IP address, browser type, device type, and the pages you visit. This helps us understand how people find us and improve our site.

We use your contact details to schedule your burst pipe repair, send you updates about your appointment, and follow up after the work is done. If you ask us a question, we use your information to answer it.

We may also use your information to send you occasional service reminders or seasonal maintenance tips. You can opt out of those messages at any time. We do not sell your personal information to anyone.

Our website uses cookies and similar technologies to remember your preferences and understand how visitors use our site. Cookies help us see which pages are most helpful and where we can improve.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as smoothly, but you can still call us at +1 (866) 335-0104 for service.

We use third-party analytics tools, such as Google Analytics, to track website traffic and see how people interact with our pages. These tools collect anonymous data and do not identify you personally.

We may also use third-party scheduling or communication tools to manage appointments and send text or email updates. These providers only access the information needed to perform their service and are required to protect it.

We share your information only when necessary to complete your burst pipe repair. That may include sharing your address and service details with our technicians or trusted partners who help us deliver the service.

We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. We never sell your personal information to third parties for marketing purposes.

We keep your information for as long as needed to provide service, maintain your account, and meet legal or business requirements. When we no longer need it, we securely delete or anonymize it.

If you want us to delete your information sooner, contact us using the details below and we will honor your request as allowed by law.

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. Our team is trained to handle your data responsibly.

No method of transmission over the internet is completely secure, but we work hard to keep your information safe. If you have concerns, please reach out to us directly.

You have the right to request access to the personal information we hold about you, ask for corrections, or request deletion. You can also opt out of marketing communications at any time.

To exercise any of these rights, contact us by phone or email. We will respond within a reasonable timeframe and verify your identity before making changes.

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can remove it.

If we learn that we have collected information from a child under 13, we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website with a new effective date.

We encourage you to review this page periodically. Your continued use of our website or services after changes are posted means you accept the updated policy.